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Client Rights

  1. Information

    Central Clinic is dedicated to client rights and confidentiality of client information in all service delivery and operations. Under Ohio law, client rights apply to people who have received services in the past, are currently receiving services, or have applied for services.

    What are my rights?

    Respect
    Confidentiality
    Access to your clinical record
    No discrimination or prejudice in receiving services
    Ability to agree to or refuse any service in your treatment plan
    Ability to make decisions about taking medication
    Privacy from secret observation
    Independent consultation (at your cost)
    Knowledge of any reasons for termination or denial of services
    File a complaint or grievance (with help if requested)

    Who do I talk to if I have a concern, a complaint or a question?

    We encourage you to talk to your clinician or their supervisor first. However, at any time, you can contact the Client Rights Officer for your program, your County, or Ohio Legal Rights.

    Who are my Program, or Agency, Client Rights Officers?

    Barb Phillips: 558-2941 for Adult Services, Child and Family Treatment Center, Mental Health Access Point (MHAP), and general information for all of Central Clinic
    Eleanor Maley: 352-1342 for Court Clinic
    Eckart Wallisch: 868-1562 for CDC Mental Health Services

    Who are my County Client Rights Officers?

    Hamilton County: Karen Moscynski 946-8635
    Butler County: Scott Fourman- 860-9241

    What is the number for Ohio Legal Rights?

    You can call toll free at 1-800-282-9181