Client Rights

Central Clinic Behavioral Health is dedicated to client rights and confidentiality of client information in all service delivery and operations. Under Ohio law, client rights apply to people who have received services in the past, are currently receiving services, or have applied for services.

What are my rights?

  • Respect
  • Confidentiality
  • Access to your clinical record
  • No discrimination or prejudice in receiving services
  • Ability to agree to or refuse any service in your treatment plan
  • Ability to make decisions about taking medication
  • Privacy from secret observation
  • Independent consultation (at your cost)
  • Knowledge of any reasons for termination or denial of services
  • File a complaint or grievance (with help if requested)

Who do I talk to if I have a concern, a complaint or a question?

We encourage you to talk to your clinician or their supervisor first. However, at any time, you can contact the Client Rights Officer for your program, your County, or Ohio Legal Rights.

Who are my Program, or Agency, Client Rights Officers?

Barb Namett, LISW-S: 513.558.2941 for Adult Services, Child & Family Treatment Center, Mental Health Access Point (MHAP), and general information for all of Central Clinic Behavioral Health
Eleanor Maley, LISW-S, LICDC-CS: 513.651.9300 for Court Clinic Treatment/Aaron Sprinkles, BA : 513.352.1342 for Court Clinic Forensic Services
Eckart Wallisch, MA: 513.868.1562
for CDC Mental Health Services

Who are my County Client Rights Officers?

Hamilton County: Mental Health Services and Recover Board Staff: 513.946.8635
Butler County: Ellen Harvey: 513.860.8385

What is the number for Disability Rights Ohio?

Toll free: 1.800.282.9181